Refunds + Exchanges

We hope you are loving your purchase, Golden Prairie Babe! We do understand that sometimes things just don’t work for you! Please inspect your items immediately upon delivery to ensure there is no kind of damage! From there, please email us within two business days of delivery for any defects or issues!

 

 

Need to make a return?

Returns must be postmarked within 12 business days of the delivery date. Due to a high volume of orders, we do not offer, exchanges or refunds, no exceptions.

All returns will receive store credit in the form of an online gift card via email less original shipping cost with a max of seven dollars). Store credit is just like cash and never expires. Please allow two business days for your return to be processed after delivery.

 

Return eligibility requirements

  • Items must be returned, unworn, unwashed, scent, and make up free. This includes smoke, deodorant, food, and perfume scents.
  • Original tags (if applicable) must be attached and intact.
  • Returns must be postmarked within 12 business days of delivery.
  • Shoes must be returned in the original box and inside of shipping packaging to avoid damage to the box during shipment.

 

Items not eligible for return:

  • Any sale item
  • Any item marked final sale on the invoice
  • Accessories (jewelry, bags, hats, belts, sunglasses, etc.)
  • Bodysuits
  • Purchased with a discount of 25% or higher
  • Black Friday and Cyber Monday deals


How to make a return

  • Returns must be postmarked within 12 business days of delivery
  • We do not issue prepaid return labels. You are responsible for the return cost.
  • Any additional postage purchase is nonrefundable
  • Please include your name and order number on the package for smooth processing.
  • We strongly recommend that you ensure your return and get proof of delivery in case your package gets lost in transit.
  • Please allow two business days for your return to be processed after delivery
  • Store credit will be emailed to the email address associated with the order.
  • Returns postmarked after the 12 business days of delivery will be rejected. An invoice will be sent to your email for the return shipping cost.

 

Return address

Golden Prairie Boutique

218 W. 6th St.

Newton, Kansas 67114

 

Online Only Returns and Refunds:

FashionGo Dropshipping buyer return policy

FashionGo has high expectations of its vendors and the quality of products they offer. Even despite the high expectations and standards placed upon vendors, there are occasions where returns are sought by buyers. The following FashionGo Dropshipping Buyer Return Policy (“Return Policy”) is to address various return classifications and establish a policy for buyers to expect as it relates to returns on their items purchased through FashionGo Dropshipping.

Important Terms and Expectations for Buyers:

  • Not all vendors may allow for returns. It is the buyer’s responsibility to check each vendor’s return policy before making any return requests. 
  • All return requests must be made within seven (7) business days of receipt via “Orders” on the buyer’s account page. Vendors have the right to decline return requests that are made after seven (7) business days of receipt. 
  • Buyers must return the item within seven (7) days of receiving the return shipping label. 
  • Buyers must be able to explain the reason for their return to the best of their ability.
  • Returned items must be unworn, unaltered, and in its original packaging with tags still attached. 
  • Returned items must be sent in with the shipping label provided by the vendor. Any other methods of return will NOT be accepted. 
  • Buyers may NOT place credit card disputes or chargebacks without first communicating with the vendor to come to an amicable solution in regards to their purchase. 

 

Return Categories and Classifications

Please review the following return categories and corresponding policies that vendors may have.

No Return

This item is non-returnable and nonexchangeable. However, if the item delivered by vendor is either incorrect or damaged, buyers shall notify the vendor within seven (7) business days of receipt via “Orders” on the buyer’s account page. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label. 

Returns Accepted

If for any reason the item is less than satisfactory, a return request may be made via “Orders” on the buyer’s account page within seven (7) business days of receipt and a refund will be issued. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label. 

Free Return

If for any reason the item is less than satisfactory, a refund request may be made via “Orders” on the buyer’s account page within seven (7) business days of receipt and a refund will be issued. The cost of the shipping label to return the eligible item(s) shall be paid by the vendor. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label.